We understand that our users care about how their personal information
is used and shared. On our way to Inspire Every Corner of the World
Through Technology, we work hard to protect your information and take
your privacy seriously.
read it carefully.
we collect, why we collect it, and how you can review, update, manage,
export, and delete your information. Our activities of collecting and
processing your data will be done in good faith and be subject to the
processing done for legitimate, specific and explicit purposes of
which the data subject is informed, with no possibility of subsequent
processing that is incompatible with these purposes;
II – suitability:
compatibility of the processing with the purposes communicated to the
data subject, in accordance with the context of the processing;
III - necessity:
limitation of the processing to the minimum necessary to achieve its
purposes, covering data that are relevant, proportional and
non-excessive in relation to the purposes of the data processing;
IV – free access:
guarantee to the data subjects of facilitated and free of charge
consultation about the form and duration of the processing, as well as
about the integrity of their personal data;
V – quality of the data:
guarantee to the data subjects of the accuracy, clarity, relevancy,
and updating of the data, in accordance with the need and for
achieving the purpose of the processing;
VI – transparency:
guarantee to the data subjects of clear, precise and easily accessible
information about the carrying out of the processing and the
respective processing agents, subject to commercial and industrial
VII – security:
use of technical and administrative measures which are able to protect
personal data from unauthorized access and accidental or unlawful
situations of destruction, loss, alteration, communication, or
VIII – prevention:
adoption of measures to prevent the occurrence of damage due to the
processing of personal data;
IX – nondiscrimination:
impossibility of carrying out the processing for unlawful or abusive
discriminatory purposes; and
X – accountability：
demonstration by the agent of the adoption of measures which are
efficient and capable of proving compliance with the rules of personal
data protection, including the efficacy of such measures.
does not apply to the information practices of other companies and
organizations that advertise our Services or Services offered by other
companies or individuals, including products or sites that may be
linked to our Services.
WHAT INFORMATION DOES VIDMATE COLLECT?
The information we collect can be generally placed in two categories:
1) data on how the users use our Services;
2) aggregate data on the content with which the users engage. We
collect information to provide better services to you—from figuring
out basic stuff such as which language you speak to more complex
things such as which ads you will find most useful or which VidMate
videos you might like. The information we collect and how that
information is used depends on how you use our Services and how you
manage your privacy controls.
You understand and consent that we may provide and share the
information to our partners so that they too can provide you with an
optimal experience, but we never disclose information to a partner in
the manner that would identify you personally.
When you are not signed in to a valid account, we use the unique
identifiers tied to the application or device you are using to collect
information. When you are signed in with a third party account, e.g.,
your Google Account, we use that specific account to collect
For greater certainty, whenever you interact with our website or apps,
we automatically receive and record information including your IP
address, “cookie” information, and the page you requested from your
browser on our server logs. “Cookies” are identifiers we transfer to
your computer or mobile device that allow us to recognize your
computer or device and tell us how and when the Services are visited
and by how many people. You may be able to change the preferences on
your browser or device to prevent or limit your acceptance of cookies,
but this may prevent you from taking advantage of some of our
Whenever you interact with VidMate
automatically receive and record information on our server logs. The
information we collect includes:
1.Services usage data.
This may include your age and gender, the languages you use, the terms
you search for, the videos you watch, your views and interactions with
content and ads, voice and audio information when you use audio
features, purchase activity, people with whom you communicate or share
content, information regarding the version of our software you are
using, the location where you download our software, how often you
launch our software, and which features you use.
2.Data on the quality of our Services.
This may include the interaction of your devices with our Services,
such as IP address, crash reports, system activity, and the date,
time, and referrer URL of your request, and your connection between
your phone and your computer.
3.Data on user downloads.
This may include information regarding which videos you download and
your average download speed.
4.Aggregate statistics on content.
This may include the phone number of contacts you have on your phone.
This information is only collected as meta-data, without reference to
you or your contacts’ identities.
5.Hardware and software identification.
This may include the device type, settings and image resolution,
operating system, mobile network information including carrier name,
the version of Android operating system, the size of your device’s
screen, and internal storage. We support over 500 different Android
devices and this helps us prioritize support for different kinds of
hardware and software.
1. If our software crashed when you were using it, the crash report
sent to our server may contain some information about the operating
system that you use.
2. If you download content via our desktop software, we store a copy
to your computer so that the next time you connect your phone you
don't have to download it again.
3. If you provide us with your name and email address, we will use
this information for the purpose of contacting you regarding our
Services and products. You may opt out of such communications at any
time by unsubscribing through our Website or contacting us through one
of the methods listed at the end of this policy.
The Company does not knowingly collect or solicit personal information
from children under the applicable age in your country or knowingly
allow such persons to register unless it is upon the specific and
highlighted consent of at least one of the parents or the legal
representatives of the child. If you are a child, please do not
attempt to register for the Website or send any information about
yourself to us without the permission of your parents or legal
representatives, including your name, address, telephone number, or
email address. No child may provide any personal information to
Company or on the Website without necessary permission from their
parents or legal representatives. We will use commercially reasonable
efforts to verify that the consent referred to above was given by the
child’s representatives, considering available technologies. When we
learn that we have collected personal information from a child without
parental consent, we will delete that information as quickly as
possible. Children’s personal data may be collected without the
consent mentioned above when collection is necessary to contact the
parents or legal representatives, used one single time and not stored,
or for their protection, and under no circumstances shall the data be
passed on to third parties without consent as provided herein. If you
believe that we might have any information from or about a child,
please contact us at
The data we collect is sent to the Company servers in the USA in
aggregate form and added to our system for analysis. Our Services will
not collect the following information without your specific consent or
satisfying the preconditions required by applicable laws:
- 1.Your, your friends’, your cat’s phone numbers
2.Any of the content of your text messages, either sent or received
3.Your music, photos, video, or any contents you download via our
4.Your sensitive personal data concerning racial or ethnic origin,
religious belief, political opinion, trade union or religious,
philosophical or political organization membership, data concerning
health or sex life, genetic or biometric data, when related to a
We will generally retain information for as long as required, allowed
or for as long as we believe it useful. Even if the processing of
personal data is terminated, we may continue to use and disclose your
from time to time to the extent allowed by applicable laws for
purposes of a) compliance with a legal or regulatory obligation by the
controller; b) transfer to third parties; or c) exclusive use of the
controller, with access by third parties being prohibited, and
provided the data has been anonymized.
We do not purport to have listed all possible disclosures that we
general practices. This policy is not a promise that your information
will never be disclosed except as described above. For example, third
parties may unlawfully intercept or access information transmitted to
or contained on the site, technologies may malfunction or not work as
anticipated, or someone might access, abuse or misuse information,
despite a lack of permission. Although we use what we believe to be
commercially reasonable practices to protect your privacy, that does
not mean, and you should not expect it to mean, that your information
or communications will always be private or protected.
WHY DOES VIDMATE COLLECT INFORMATION?
To Be the Visionary in the Field of Content Discovery and
Entertainment Evolution, we do our best to execute our core values:
Kaizen and Create Value for Our Users. The information we collect from
all our Services is for the purposes of providing better services to
We use your information to deliver our Services, and to ensure our
Services are working faster, better, and more stably. We also use the
information we collect in existing Services to help us develop new
ones to better suit our users’ needs. Provide Personalized Services.
We use the information we collect to customize our Services for you,
including providing recommendations and personalized content. We don’t
show you personalized ads based on sensitive categories, such as
racial or ethnic origin, religious belief, political opinion, trade
union or religious, philosophical or political organization
membership, data concerning health or sex life, genetic or biometric
data, when related to a natural person. Also, we don’t share or use
information that can personally identify you.
We use data for analytics and measurement to understand how our
Services are used, which will help us to know the pros and cons of
particular features and the performance of advertisers’ ad campaigns
as well. The ability to measure our performance is an essential part
Interact with You.
We may use the information we collect to contact you, which enables us
to make sure the services we provide are safe and without
interruption, e.g. when there is any abnormal action of your account
or any important event that you need to know. It also enables us to
respond to your request as soon as possible if there is a need.
Protect Public Policy.
We use information to help improve the safety and reliability of our
Services. We may carry out processing of personal data under the
a) for compliance with a legal or regulatory obligation by the
b) by the public administration, for the processing and shared used of
data which are necessary for the execution of public policies provided
in laws or regulations, or based on contracts, agreements or similar
instruments, subject to the provisions of Chapter IV of Brazilian
General Data Protection Law, the Law No. 13,709, of August 14, 2018;
c) when necessary for the execution of a contract or preliminary
procedures related to a contract of which the data subject is a party,
at the request of the data subject;
d)for regular exercise of rights in judicial, administrative or
e) for the protection of life of physical safety of the data subject
or a third party;
f) to protect health, in a procedure carried out by health
professionals or by health entities;
g) when necessary to fulfill the legitimate interests of the
controller or a third party, except when the data subject’s
fundamental rights and liberties which require personal data
protection prevail; or
h)for the protection of credit, including as provided in the pertinent
When the processing of personal data is a precondition for the provision
of our Services or for the exercise of a right, you may exercise your
to process your information for these purposes, such as automated
systems that analyze your content to provide you with things like
customized search results, personalized ads, or other features. And we
analyze your content to help us detect abuse such as spam, malware, and
illegal content. We also use algorithms to recognize patterns in data.
YOUR RIGHTS OF YOUR PERSONAL INFORMATION
All natural persons are assured ownership of their personal data, with
the fundamental rights of freedom, intimacy and privacy being
You have the right to obtain the following from the controller, namely
the Company, regarding your information being processed by the
controller, at any time and by means of an express request of you or
your legally constituted representative to the processing agent, to
the extent allowed by applicable laws:
Confirmation of the existence of the processing.
You may at any time confirm the processing of data by reviewing the
terms and policies of the Company, emailing us or any other means
provided by us.
Access to the data.
When you are signed in, you can review and manage your basic
personal data as well as data regarding your use of the
applications. When you are signed out, you can also manage your
information associated with your browser or device.
Correction of incomplete, inaccurate or out-of-date data.
If you find out there is any incomplete, inaccurate or out-of-date
information about you, you can contact us at any time regarding
these issues and we will correct the information in accordance with
what you reasonably provide.
Anonymization, blocking or deletion of unnecessary or excessive data
or data processed in noncompliance with the provisions of applicable
You can at any time expressly request us to anonymize, block or
delete certain information which you believe is unnecessary or
excessive for data processing and is not in compliance with
applicable laws through email.
Portability of the data to another service or product provider.
By means of an express request and subject to commercial and
industrial secrecy, you can export a copy of content in your Account
if you want to back it up or use it with a service outside of
VidMate by emailing us, pursuant to the regulation of the
controlling agency. This does not include data that has already been
anonymized by the controller.
Deletion of personal data processed with the consent of the data
You can choose to delete your personal information by emailing us
unless the use and/or disclosure of the information is for the
purposes of a) compliance with a legal or regulatory obligation by
the controller; b) transfer to third parties; or c) exclusive use of
the controller, with access by third parties being prohibited, and
the provided data being anonymized.
Information about public and private entities with which the
controller has shared data.
During the collection and processing of your information, we may
share or disclose your personal data to third parties. The processor
shall carry out the processing according to the instructions
provided by the controller, which shall verify the obedience of the
own instructions and of the rules governing the subject. You are
entitled to know information about either public or private entities
with which we have shared data by emailing us.
Information about the possibility of denying consent and the
consequences of such denial.
You can choose to give or deny your consent to the processing of
process certain information for certain purposes. The denial of
consent will lead to the failure of such purposes such as providing
certain services to you or improving our products. If you have any
questions about the denying of consent such as the possibility of
denying consent and the consequences of such denial, please contact
us at any time as you wish.
Revocation of consent.
You can at any time revoke your consent, by express manifestation,
through a facilitated and free of charge procedure to the processing
of your information to the extent allowed by applicable laws. We
provide various means for such revocation, e.g. through emails or
privacy settings in the applications or your devices.
When you manifestly make your information public, your consent is
deemed to be made through your action and we no longer need further
consent from you to the extent allowed by applicable laws.
We may only share your information with companies, organizations,
individuals or other third parties outside VidMate with your consent.
We reserve the rights to provide information to our affiliates and
other trusted partners to process it for us, under our instructions
laws. We will also share your data outside VidMate if we have
abovementioned needs to Protect Public Policy.
INTERNATIONAL TRANSFER OF INFORMATION
Your information may be processed on servers located outside of the
country where you live. Though the data protection laws vary among
countries, we try our best to comply with all applicable laws.
Regardless of where your information is processed, we apply the same
protections described in this policy as well as comply with all
applicable laws, including without limitation, the Brazilian Data
VidMate is built with reliable security features that continuously
protect your information. We keep detecting and automatically blocking
security threats from ever reaching you.
We work hard to protect you from unauthorized access, alteration,
disclosure, or destruction of information we hold, including:
We use encryption to keep your data private while in transit;
We review our information collection, storage, and processing
practices, including physical security measures, to prevent
unauthorized access to our systems;
We restrict access to personal information to our employees,
contractors, and agents who need that information in order to process
it. Anyone with this access is subject to strict contractual
confidentiality obligations and may be disciplined or terminated if
they fail to meet these obligations.
We try to ensure that our Services protect information from accidental
or malicious deletion. Because of this, there may be delays between
when you delete something and when copies are deleted from our active
and backup systems.
necessary to make sure that we process your information in ways that
comply with it as well as applicable laws. We will not reduce your
date when the latest version was published will always be clearly
identified. If changes are significant, we will provide a more
prominent notice, including, for certain services, email notification